University of Hertfordshire

View graph of relations


Exploration of leadership in the co-production of preventative services

Key findings

The analysis revealed a number of novel insights into the co-production of preventative emergency services involving volunteers. In applying our findings to the analytical framework on different types of co-production (Brandsen and Honingh, 2015) we were able to show that the delivery of standard core services can evolve into the volunteer led design and delivery of bespoke complementary services. Our preliminary findings raise a number of theoretical and conceptual issues, including questions about the ambiguous role of volunteers as regular and citizen co-producers of services.

ID: 10523968