University of Hertfordshire

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A Pernicious panacea: a critical evaluation of business re-engineering

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Original languageEnglish
Number of pages13
Pages (from-to)116-128
JournalNew Technology, Work and Employment
Journal publication dateSep 1998
Publication statusPublished - Sep 1998


This article investigates the practicalities of implementing business process re-engineering (BPR) through two case studies, DefCo and ServiCo in the public sector. It demonstrates the destructive and insidious nature of BPR, and deconstructs the myth that BPR represents a discontinuity in management thinking.


Helen Blair, Susan Grey and Keith Randle, 'A pernicioius panacea - a critical evaluation of business re-engineering', New Technology, Work and Employment, Vol. 13 (2): 116 - 128, September 1998, DOI: 10.1111/1468-005X.00045. © Blackwell Publishers Ltd, 1998.

ID: 10748637