University of Hertfordshire

Addressing mobile usability and elderly users: Validating contextualized heuristics

Research output: Chapter in Book/Report/Conference proceedingConference contribution

  • André de Lima Salgado
  • Leandro Agostini do Amaral
  • Renata Pontin de Mattos Fortes
  • Marcos Hortes Nisihara Chagas
  • Ger Joyce
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Original languageEnglish
Title of host publicationDesign, User Experience, and Usability: Theory, Methodology, and Management - 6th International Conference, DUXU 2017 Held as Part of HCI International 2017, Proceedings
PublisherSpringer Verlag
Pages379-394
Number of pages16
Volume10288 LNCS
ISBN (Print)9783319586335
DOIs
Publication statusE-pub ahead of print - 14 May 2017
Event6th International Conference on Design, User Experience, and Usability, DUXU 2017, held as part of the 19th International Conference on Human-Computer Interaction, HCI 2017 - Vancouver, Canada
Duration: 9 Jul 201714 Jul 2017

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume10288 LNCS
ISSN (Print)03029743
ISSN (Electronic)16113349

Conference

Conference6th International Conference on Design, User Experience, and Usability, DUXU 2017, held as part of the 19th International Conference on Human-Computer Interaction, HCI 2017
CountryCanada
CityVancouver
Period9/07/1714/07/17

Abstract

Diverse heuristic sets were proposed in order to evolve Heuristic Evaluation for new contexts, as contexts related to the elderly and mobile devices. However, heuristics for evaluation of mobile usability regarding elderly users still need aditional validations. For this reason, our study aimed to enhance the validation of a heuristic set proposed by Al-Razgan et al. for evaluation of mobile usability regarding elderly users. Results showed that the major part of heuristics proposed by Al-Razgan et al. matches with traditional heuristics of Nielsen, while a few remain valuable for evaluations in this context. Also, after validations, we found evidences that the heuristics of Al-Razgan et al. have a great coverage of usability problems of mobile applications used by the elderly, as detected from test with users.

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