University of Hertfordshire

From the same journal

Delivering patient choice in English acute hospital trusts

Research output: Contribution to journalArticle

  • M. Dent
  • Colin Haslam
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Original languageEnglish
Number of pages18
Pages (from-to)359-376
JournalAccounting Forum
Journal publication date1 Dec 2006
Publication statusPublished - 1 Dec 2006


The role of the patient within the NHS has changed from supplicant to consumer to active participant. A demand-side patient-led approach is combining quasi-consumerism and participative democracy to inform and facilitate patient choice. On the supply-side funding and incentives coupled to reform and performance will deliver additional hospital capacity and patient choice. This paper argues from both a demand and supply-side perspective that there is a large gap between the rhetoric and reality of delivering patient choice in acute hospitals.

ID: 532157