University of Hertfordshire

Documents

  • V. Weerakkody
  • J. Bennett
  • C. Tagg
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Original languageEnglish
PublisherUniversity of Hertfordshire
Publication statusPublished - 1998

Publication series

NameUH Computer Science Technical Report
PublisherUniversity of Hertfordshire
Volume313

Abstract

This paper evaluates the key issues that need to be considered when conducting business process and information systems reengineering (BP&ISR) in Sri Lanka. The key issues, identified in a recent study of five leading organisations in Sri Lanka, are examined by conducting a BP&ISR action research study. The paper describes how the reengineering work was undertaken using a structured framework and considers the impact on process improvement of legacy IS/IT systems. The paper concludes by identifying the critical success factors for this study, and assesses the prospects for BP&ISR in Sri Lanka.

ID: 100347