University of Hertfordshire

Lessons for the future: Safety critical systems

Research output: Chapter in Book/Report/Conference proceedingConference contribution

  • Darren Dalcher
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Original languageEnglish
Title of host publicationECBS '99, IEEE CONFERENCE AND WORKSHOP ON ENGINEERING OF COMPUTER-BASED SYSTEMS, PROCEEDINGS
Place of PublicationLOS ALAMITOS
PublisherIEEE COMPUTER SOC
Pages281-293
Number of pages13
ISBN (Print)0-7695-0028-5
DOIs
Publication statusPublished - 1999
EventIEEE Conference and Workshop on Engineering of Computer-Based Systems - NASHVILLE
Duration: 7 Mar 199912 Mar 1999

Conference

ConferenceIEEE Conference and Workshop on Engineering of Computer-Based Systems
CityNASHVILLE
Period7/03/9912/03/99

Abstract

This paper investigates the underlying flaws in the development of the LAS despatch system and compares it with similar attempts from across the globe. The common themes that seem to plague ambulance despatch systems are investigated and put into context and a set of recommendations and lessons is proposed. The question of professionalism and ethics stands out and leads to the recognition of the value of failure analysis in the context of information systems development. Failure it is argued, provides a great learning opportunity that may lead, when recognised, to enhanced professionalism and future success.

ID: 1271633