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Original languageEnglish
Pages (from-to)712-718
JournalDecision Support Systems
Volume53
Issue4
Early online date28 May 2012
DOIs
Publication statusPublished - 2012

Abstract

Locating documents carrying positive or negative favourability is an important application within media analysis. This article presents some empirical results on the challenges facing a machine-learning approach to this kind of opinion mining. Some of the challenges include the often considerable imbalance in the distribution of positive and negative samples, changes in the documents over time, and effective training and evaluation procedures for the models. This article presents results on three data sets generated by a media-analysis company, classifying documents in two ways: detecting the presence of favourability, and assessing negative vs. positive favourability. We describe our experiments in developing a machine-learning approach to automate the classification process. We explore the effect of using five different types of features, the robustness of the models when tested on data taken from a later time period, and the effect of balancing the input data by undersampling. We find varying choices for the optimum classifier, feature set and training strategy depending on the task and data set.

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