University of Hertfordshire

Smartphone application usability evaluation: the applicability of traditional heuristics

Research output: Chapter in Book/Report/Conference proceedingConference contribution

  • Ger Joyce
  • Mariana Lilley
  • Trevor Barker
  • Amanda Jefferies
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Original languageEnglish
Title of host publication4th International Conference Of Design, User Experience, and Usability: Users and Interactions
PublisherSpringer International Publishing AG
Pages541-550
Volume9187
ISBN (Electronic)978-3-319-20898-5
ISBN (Print)978-3-319-20897-8
Publication statusPublished - 1 Jul 2015
Event4th International Conference Design, User Experience, and Usability: Users and Interactions - Los Angeles, United States
Duration: 2 Aug 20157 Aug 2015

Publication series

NameLecture Notes in Computer Science (LNCS)

Conference

Conference4th International Conference Design, User Experience, and Usability: Users and Interactions
Abbreviated titleDUXU 2015
CountryUnited States
CityLos Angeles
Period2/08/157/08/15

Abstract

The Heuristic Evaluation method has been popular with HCI experts for over 20 years. Yet, we believe that the set of heuristics defined by Nielsen in 1994 needs to be modified prior to the usability evaluation of smartphone applications. In this paper, we investigate the applicability of each of Nielsen’s traditional heuristics to the usability evaluation of smartphone applications following an analysis of 105 peer-reviewed papers. It is anticipated that this work might benefit HCI practitioners, educators and researchers as they attempt to define usability heuristics for smartphone applications. This set of heuristics, once defined, could enable the discovery of usability issues early in the smartphone application development life cycle, while continuing to be a discount usability engineering method as originally defined by Nielsen.

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