University of Hertfordshire

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Original languageEnglish
Publication statusPublished - 30 Nov 2017
EventHuman Factors in aviation safety: Chartered Institute of Ergonomics and Human Factors (CIEHF) - gtwick airport, London
Duration: 13 Nov 201714 Nov 2017


ConferenceHuman Factors in aviation safety
Abbreviated titleHF in aviation safety


The widespread use of techno-centric approaches in today’s world reflects a growing acceptance that they meet technical requirements, increase efficiency (Eason, 2001) and improve economic performance. Yet despite their popularity as economic drivers, these approaches often neglect the complex relationships within human-technology interactions that can increase opacity, complexity and unforeseen risk (Baxter, 2011). As an alternative approach, socio-technical designs seek to address human-technology interactions (Baxter, 2011). However, this approach typically focuses on human-technology interaction rather than social interactions (Hollnagel, 1998) and the organisational cultures shaping the experiences of those working at the “sharp end” of operations (Antonsen, 2009). A more thorough understanding of these social interactions, unconscious biases and organisational power dynamics (Norman, 1993; Goguen, 1999) could shed light on how to enhance human communication, cooperation and interaction.

ID: 16264871