University of Hertfordshire

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Socio-technical Systems Design within Organisational Cultures: Addressing Growing Complexity in the 21st Century. / Amaldi, Paola; Quercioli, Monica; Smoker, Anthony.

2017. Poster session presented at Human Factors in aviation safety, London, .

Research output: Contribution to conferencePoster

Harvard

Amaldi, P, Quercioli, M & Smoker, A 2017, 'Socio-technical Systems Design within Organisational Cultures: Addressing Growing Complexity in the 21st Century' Human Factors in aviation safety, London, 13/11/17 - 14/11/17, .

APA

Amaldi, P., Quercioli, M., & Smoker, A. (2017). Socio-technical Systems Design within Organisational Cultures: Addressing Growing Complexity in the 21st Century. Poster session presented at Human Factors in aviation safety, London, .

Vancouver

Amaldi P, Quercioli M, Smoker A. Socio-technical Systems Design within Organisational Cultures: Addressing Growing Complexity in the 21st Century. 2017. Poster session presented at Human Factors in aviation safety, London, .

Author

Amaldi, Paola ; Quercioli, Monica ; Smoker, Anthony. / Socio-technical Systems Design within Organisational Cultures: Addressing Growing Complexity in the 21st Century. Poster session presented at Human Factors in aviation safety, London, .

Bibtex

@conference{1efab17548c345e9a50cee1e867005b8,
title = "Socio-technical Systems Design within Organisational Cultures: Addressing Growing Complexity in the 21st Century",
abstract = "The widespread use of techno-centric approaches in today’s world reflects a growing acceptance that they meet technical requirements, increase efficiency (Eason, 2001) and improve economic performance. Yet despite their popularity as economic drivers, these approaches often neglect the complex relationships within human-technology interactions that can increase opacity, complexity and unforeseen risk (Baxter, 2011). As an alternative approach, socio-technical designs seek to address human-technology interactions (Baxter, 2011). However, this approach typically focuses on human-technology interaction rather than social interactions (Hollnagel, 1998) and the organisational cultures shaping the experiences of those working at the “sharp end” of operations (Antonsen, 2009). A more thorough understanding of these social interactions, unconscious biases and organisational power dynamics (Norman, 1993; Goguen, 1999) could shed light on how to enhance human communication, cooperation and interaction.",
author = "Paola Amaldi and Monica Quercioli and Anthony Smoker",
year = "2017",
month = "11",
day = "30",
language = "English",
note = "Human Factors in aviation safety : Chartered Institute of Ergonomics and Human Factors (CIEHF), HF in aviation safety ; Conference date: 13-11-2017 Through 14-11-2017",

}

RIS

TY - CONF

T1 - Socio-technical Systems Design within Organisational Cultures: Addressing Growing Complexity in the 21st Century

AU - Amaldi, Paola

AU - Quercioli, Monica

AU - Smoker, Anthony

PY - 2017/11/30

Y1 - 2017/11/30

N2 - The widespread use of techno-centric approaches in today’s world reflects a growing acceptance that they meet technical requirements, increase efficiency (Eason, 2001) and improve economic performance. Yet despite their popularity as economic drivers, these approaches often neglect the complex relationships within human-technology interactions that can increase opacity, complexity and unforeseen risk (Baxter, 2011). As an alternative approach, socio-technical designs seek to address human-technology interactions (Baxter, 2011). However, this approach typically focuses on human-technology interaction rather than social interactions (Hollnagel, 1998) and the organisational cultures shaping the experiences of those working at the “sharp end” of operations (Antonsen, 2009). A more thorough understanding of these social interactions, unconscious biases and organisational power dynamics (Norman, 1993; Goguen, 1999) could shed light on how to enhance human communication, cooperation and interaction.

AB - The widespread use of techno-centric approaches in today’s world reflects a growing acceptance that they meet technical requirements, increase efficiency (Eason, 2001) and improve economic performance. Yet despite their popularity as economic drivers, these approaches often neglect the complex relationships within human-technology interactions that can increase opacity, complexity and unforeseen risk (Baxter, 2011). As an alternative approach, socio-technical designs seek to address human-technology interactions (Baxter, 2011). However, this approach typically focuses on human-technology interaction rather than social interactions (Hollnagel, 1998) and the organisational cultures shaping the experiences of those working at the “sharp end” of operations (Antonsen, 2009). A more thorough understanding of these social interactions, unconscious biases and organisational power dynamics (Norman, 1993; Goguen, 1999) could shed light on how to enhance human communication, cooperation and interaction.

UR - https://events.ergonomics.org.uk/event/human-factors-in-aviation-safety-3/

M3 - Poster

ER -