University of Hertfordshire

From the same journal

From the same journal

By the same authors


  • Patricia Wilson
  • F. Brooks
  • Susan Procter
  • S. Kendall
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Original languageEnglish
Pages (from-to)2-14
JournalInternational Journal of Nursing Studies
Journal publication dateJan 2012
Early online date16 Nov 2011
Publication statusPublished - Jan 2012


The global response to the rise in prevalence of chronic disease is a focus on the way services are managed and delivered, in which nurses are seen as central in shaping patient experience. However, there is relatively little known on how patients perceive the changes to service delivery envisaged by chronic care models.

ID: 502514