University of Hertfordshire

Towards the development of usability heuristics for native smartphone mobile applications

Research output: Chapter in Book/Report/Conference proceedingConference contribution

  • Ger Joyce
  • Mariana Lilley
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Original languageEnglish
Title of host publicationDesign, User Experience, and Usability. Theories, Methods, and Tools for Designing the User Experience
EditorsAaron Marcus
PublisherSpringer-Verlag, (Berlin-Heidelberg)
ISBN (Electronic)978-3-319-07668-3
ISBN (Print)978-3-319-07667-6
Publication statusPublished - Jun 2014
EventThird International Conference, DUXU 2014, Held as Part of the HCI International 2014 - Crete, Greece
Duration: 22 Jun 201427 Jun 2014

Publication series

NameLecture Notes in Computer Science
PublisherSpringer International Publishing


ConferenceThird International Conference, DUXU 2014, Held as Part of the HCI International 2014


This paper reports on initial work in the identification of heuristics that may be most usefully applied in the heuristic evaluation of native smartphone applications. Given the prevalence of such applications, this work seems pertinent, particularly as it also seems under-represented in the literature. Once defined, the heuristics were developed further based on the quantitative and qualitative feedback received from sixty Human-Computer Interaction experts in eighteen countries. The resulting heuristics could be beneficial to HCI researchers and educators, and could also potentially expedite and cut the cost of smartphone application usability evaluations for HCI practitioners.

ID: 11108891