Projects per year
I specialise in public service management and lead the MSc programme Leadership and Management of Public Services at Hertfordshire University Business School. My current research interests are service co-production in a context of sustained budgetary austerity and strategic leadership of cities facing long term decline. Research publications in progress include the development of concepts to explore leadership in service co-production, transnational knowledge exchange through peer review and strategic leadership in cities dealing with long term decline. I am currently working on three studies: one focused on volunteer-led service co-prodcution in the fire and rescue services, one exploring the impact of academisation on strategy and leadership in schools, and furhter study exploring leadership and service co-production in Hertfordshire schools.
I have 20 years experience of urban regeneration and service management in public and third sector organisations and I have extensive experience in undertaking practice oriented research concerned with third sector organisations. My European networks embrace academic and practioner communities and I have over ten years experience in managing knowledge exchange and research networks concerned with strategy and governance in urban regeneration contexts.
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23/01/17 → …
31/01/19 → 30/07/20
Leading service improvement and innovation in education: An exploration of multiple authorities and power in co-production contexts
9/03/17 → 18/09/19
Schlappa, H., Imani, Y. & Nishino, T., 1 Dec 2020, The Palgrave Handbook of Co-production of Public Services and Outcomes. Bovaird, T. & Loeffler, E. (eds.). Palgrave Macmillan, p. 471-490
Research output: Chapter in Book/Report/Conference proceeding › Chapter
Strategizing in a context of conflicting policy drivers - Emerging findings from a study of Head Teachers' perspectives on academy conversionMason, P. & Schlappa, H., 5 Sept 2019.
Research output: Contribution to conference › Abstract › peer-review
Diversification and Diversity: Capturing the role of social capital in the leadership of England’s Academy and Free SchoolsMason, P. & Schlappa, H., 1 Mar 2019, Leading in Change: Implications of School Diversification for School Leadership Preparation in England and the United States. Storey, V. (ed.). Information Age Publishing
Research output: Chapter in Book/Report/Conference proceeding › Chapter (peer-reviewed) › peer-review
Case Study - Leading Co-production: The case of Hertfordshire Fire and Rescue Service's Community Volunteer SchemeImani, Y. & Schlappa, H., 4 Apr 2018, Co-Production and Co-Creation: Engaging Citizens in Public Services. Brandsen, T., Verschuere, B. & Steen, T. (eds.). New York and Abingdon: Taylor & Francis Group, p. 109-111 3 p. (Routledge Critical Studies in Public Management).
Research output: Chapter in Book/Report/Conference proceeding › ChapterOpen AccessFile11 Downloads (Pure)
Schlappa, H. & Imani, Y., 2018, (Accepted/In press) Co-production and co-creation: Engaging citizens in service delivery. Taylor & Francis Group
Research output: Chapter in Book/Report/Conference proceeding › Chapter (peer-reviewed) › peer-review5 Downloads (Pure)