A Pernicious panacea: a critical evaluation of business re-engineering

Keith Randle, Susan Grey, Helen Blair

Research output: Contribution to journalArticlepeer-review

12 Citations (Scopus)


This article investigates the practicalities of implementing business process re-engineering (BPR) through two case studies, DefCo and ServiCo in the public sector. It demonstrates the destructive and insidious nature of BPR, and deconstructs the myth that BPR represents a discontinuity in management thinking.
Original languageEnglish
Pages (from-to)116-128
Number of pages13
JournalNew Technology, Work and Employment
Issue number2
Publication statusPublished - Sept 1998


  • busines process re-engineering


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