A Pernicious panacea: a critical evaluation of business re-engineering

Keith Randle; Susan Grey; Helen Blair

doi:10.1111/1468-005X.00045

A Pernicious panacea: a critical evaluation of business re-engineering

Keith Randle, Susan Grey, Helen Blair

Schools of Law and Education

Research output: Contribution to journal › Article › peer-review

13 Citations (Scopus)

Abstract

This article investigates the practicalities of implementing business process re-engineering (BPR) through two case studies, DefCo and ServiCo in the public sector. It demonstrates the destructive and insidious nature of BPR, and deconstructs the myth that BPR represents a discontinuity in management thinking.

Original language	English
Pages (from-to)	116-128
Number of pages	13
Journal	New Technology, Work and Employment
Volume	13
Issue number	2
DOIs	https://doi.org/10.1111/1468-005X.00045
Publication status	Published - Sept 1998

Keywords

busines process re-engineering

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10.1111/1468-005X.00045

Cite this

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abstract = "This article investigates the practicalities of implementing business process re-engineering (BPR) through two case studies, DefCo and ServiCo in the public sector. It demonstrates the destructive and insidious nature of BPR, and deconstructs the myth that BPR represents a discontinuity in management thinking.",

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AB - This article investigates the practicalities of implementing business process re-engineering (BPR) through two case studies, DefCo and ServiCo in the public sector. It demonstrates the destructive and insidious nature of BPR, and deconstructs the myth that BPR represents a discontinuity in management thinking.

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A Pernicious panacea: a critical evaluation of business re-engineering

Abstract

Keywords

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