A survey of stress, job satisfaction and burnout among haemodialysis staff

Jamie Ross, Julia Jones, Patrick Callaghan, Sarah Eales, Neil Ashman

Research output: Contribution to journalArticlepeer-review

28 Citations (Scopus)


BACKGROUND: Burnout, psychological distress and job satisfaction experienced by healthcare workers in general are well documented in the literature; however, there is a paucity of research that focuses on the experiences of haemodialysis staff.

METHOD: The study investigates burnout, psychological distress and job satisfaction in a sample of 50 haemodialysis staff from two units in one National Health Service (NHS) trust in London, England, using the Maslach Burnout Inventory (MBI), General Health Questionnaire (GHQ-12) and the Minnesota Satisfaction Questionnaire (MSQ).

RESULTS: The majority of staff did not experience burnout or psychological distress and were satisfied with their jobs. However, some participants had low personal accomplishment and were dissatisfied with certain areas of their jobs. Age and length of haemodialysis experience were associated with burnout, job satisfaction and psychological distress.

CONCLUSIONS: Older staff and staff with a greater length of service in haemodialysis have higher levels of burnout, psychological distress and job dissatisfaction.

Original languageEnglish
Pages (from-to)127-33
Number of pages7
JournalJournal of Renal Care
Issue number3
Publication statusPublished - 4 Aug 2009


  • Adult
  • Age Factors
  • Analysis of Variance
  • Attitude of Health Personnel
  • Burnout, Professional
  • Female
  • Health Surveys
  • Humans
  • Job Satisfaction
  • London
  • Male
  • Middle Aged
  • Nurse's Role
  • Nursing Methodology Research
  • Nursing Staff, Hospital
  • Renal Dialysis
  • Self Efficacy
  • Severity of Illness Index
  • State Medicine
  • Statistics, Nonparametric
  • Surveys and Questionnaires
  • Journal Article
  • Research Support, Non-U.S. Gov't


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