An evaluation of online safeguarding training: A mixed methods study

Research output: Contribution to journalArticlepeer-review

Abstract

Purpose: The purpose of this study was to evaluate the efficacy of online safeguarding training following the switch from in person to online delivery in the Covid-19 pandemic, and its impacts on safeguarding practice across a large Integrated Care System in England.
Design/methodology/approach: A mixed methods approach was used. Phase 1 comprised of analysis of 2415 post evaluation surveys across 29 safeguarding training sessions that yielded quantitative and free text data. In the second, qualitative phase, interviews were held with a variety of thirteen health and social care professionals.
Findings: Phase 1 findings demonstrated that, for most, online training was deemed to be effective for achieving training goals, with potential ongoing positive effects on safeguarding practice. Pros and cons of online training were identified, but ultimately, the convenience offered outweighed any loss of social and networking opportunities offered by face-to-face delivery. Suggestions were made for facilitating networking and collegiate working during online training. Actual impacts on safeguarding practice were described by health and social
care practitioners who took part in the second, qualitative phase, demonstrating substantial ongoing changes to practice following online safeguarding training.
Originality: To our knowledge, the scale and scope of this study is novel, particularly the number of post-training evaluation surveys included in the analysis. The qualitative phase yielded new insights into both the experience of online safeguarding training and lasting transfer of knowledge and skills gained to safeguarding practice in a variety of health and social care settings.
Original languageEnglish
JournalThe Journal of Adult Protection
Publication statusAccepted/In press - 24 Apr 2025

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