Are bullies more productive? Empirical study of affectiveness vs. issue fixing time

Marco Ortu; Bram Adams; Giuseppe Destefanis; Parastou Tourani; Michele Marchesi; Roberto Tonelli

doi:10.1109/MSR.2015.35

Are bullies more productive? Empirical study of affectiveness vs. issue fixing time

Marco Ortu, Bram Adams, Giuseppe Destefanis, Parastou Tourani, Michele Marchesi, Roberto Tonelli

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

96 Citations (Scopus)

Abstract

Human Affectiveness, i.e., The emotional state of a person, plays a crucial role in many domains where it can make or break a team's ability to produce successful products. Software development is a collaborative activity as well, yet there is little information on how affectiveness impacts software productivity. As a first measure of this impact, this paper analyzes the relation between sentiment, emotions and politeness of developers in more than 560K Jira comments with the time to fix a Jira issue. We found that the happier developers are (expressing emotions such as JOY and LOVE in their comments), the shorter the issue fixing time is likely to be. In contrast, negative emotions such as SADNESS, are linked with longer issue fixing time. Politeness plays a more complex role and we empirically analyze its impact on developers' productivity.

Original language	English
Title of host publication	Proceedings - 12th Working Conference on Mining Software Repositories, MSR 2015
Publisher	Institute of Electrical and Electronics Engineers (IEEE)
Pages	303-313
Number of pages	11
Volume	2015-August
ISBN (Electronic)	9780769555942
DOIs	https://doi.org/10.1109/MSR.2015.35
Publication status	Published - 4 Aug 2015
Event	12th Working Conference on Mining Software Repositories, MSR 2015 - Florence, Italy Duration: 16 May 2015 → 17 May 2015

Conference

Conference	12th Working Conference on Mining Software Repositories, MSR 2015
Country/Territory	Italy
City	Florence
Period	16/05/15 → 17/05/15

Keywords

Electronic publishing
Information services
Logistics
Measurement
Software
Software engineering
Training

Access to Document

10.1109/MSR.2015.35

Cite this

Ortu, M., Adams, B., Destefanis, G., Tourani, P., Marchesi, M., & Tonelli, R. (2015). Are bullies more productive? Empirical study of affectiveness vs. issue fixing time. In Proceedings - 12th Working Conference on Mining Software Repositories, MSR 2015 (Vol. 2015-August, pp. 303-313). Article 7180089 Institute of Electrical and Electronics Engineers (IEEE). https://doi.org/10.1109/MSR.2015.35

@inproceedings{0efbb325ed52496fb09cacb4ec4a20f5,

title = "Are bullies more productive? Empirical study of affectiveness vs. issue fixing time",

abstract = "Human Affectiveness, i.e., The emotional state of a person, plays a crucial role in many domains where it can make or break a team's ability to produce successful products. Software development is a collaborative activity as well, yet there is little information on how affectiveness impacts software productivity. As a first measure of this impact, this paper analyzes the relation between sentiment, emotions and politeness of developers in more than 560K Jira comments with the time to fix a Jira issue. We found that the happier developers are (expressing emotions such as JOY and LOVE in their comments), the shorter the issue fixing time is likely to be. In contrast, negative emotions such as SADNESS, are linked with longer issue fixing time. Politeness plays a more complex role and we empirically analyze its impact on developers' productivity.",

keywords = "Electronic publishing, Information services, Logistics, Measurement, Software, Software engineering, Training",

author = "Marco Ortu and Bram Adams and Giuseppe Destefanis and Parastou Tourani and Michele Marchesi and Roberto Tonelli",

year = "2015",

month = aug,

day = "4",

doi = "10.1109/MSR.2015.35",

language = "English",

volume = "2015-August",

pages = "303--313",

booktitle = "Proceedings - 12th Working Conference on Mining Software Repositories, MSR 2015",

publisher = "Institute of Electrical and Electronics Engineers (IEEE)",

address = "United States",

note = "12th Working Conference on Mining Software Repositories, MSR 2015 ; Conference date: 16-05-2015 Through 17-05-2015",

}

Ortu, M, Adams, B, Destefanis, G, Tourani, P, Marchesi, M & Tonelli, R 2015, Are bullies more productive? Empirical study of affectiveness vs. issue fixing time. in Proceedings - 12th Working Conference on Mining Software Repositories, MSR 2015. vol. 2015-August, 7180089, Institute of Electrical and Electronics Engineers (IEEE), pp. 303-313, 12th Working Conference on Mining Software Repositories, MSR 2015, Florence, Italy, 16/05/15. https://doi.org/10.1109/MSR.2015.35

Are bullies more productive? Empirical study of affectiveness vs. issue fixing time. / Ortu, Marco; Adams, Bram; Destefanis, Giuseppe et al.
Proceedings - 12th Working Conference on Mining Software Repositories, MSR 2015. Vol. 2015-August Institute of Electrical and Electronics Engineers (IEEE), 2015. p. 303-313 7180089.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

TY - GEN

T1 - Are bullies more productive? Empirical study of affectiveness vs. issue fixing time

AU - Ortu, Marco

AU - Adams, Bram

AU - Destefanis, Giuseppe

AU - Tourani, Parastou

AU - Marchesi, Michele

AU - Tonelli, Roberto

PY - 2015/8/4

Y1 - 2015/8/4

N2 - Human Affectiveness, i.e., The emotional state of a person, plays a crucial role in many domains where it can make or break a team's ability to produce successful products. Software development is a collaborative activity as well, yet there is little information on how affectiveness impacts software productivity. As a first measure of this impact, this paper analyzes the relation between sentiment, emotions and politeness of developers in more than 560K Jira comments with the time to fix a Jira issue. We found that the happier developers are (expressing emotions such as JOY and LOVE in their comments), the shorter the issue fixing time is likely to be. In contrast, negative emotions such as SADNESS, are linked with longer issue fixing time. Politeness plays a more complex role and we empirically analyze its impact on developers' productivity.

AB - Human Affectiveness, i.e., The emotional state of a person, plays a crucial role in many domains where it can make or break a team's ability to produce successful products. Software development is a collaborative activity as well, yet there is little information on how affectiveness impacts software productivity. As a first measure of this impact, this paper analyzes the relation between sentiment, emotions and politeness of developers in more than 560K Jira comments with the time to fix a Jira issue. We found that the happier developers are (expressing emotions such as JOY and LOVE in their comments), the shorter the issue fixing time is likely to be. In contrast, negative emotions such as SADNESS, are linked with longer issue fixing time. Politeness plays a more complex role and we empirically analyze its impact on developers' productivity.

KW - Electronic publishing

KW - Information services

KW - Logistics

KW - Measurement

KW - Software

KW - Software engineering

KW - Training

UR - http://www.scopus.com/inward/record.url?scp=84957047929&partnerID=8YFLogxK

U2 - 10.1109/MSR.2015.35

DO - 10.1109/MSR.2015.35

M3 - Conference contribution

AN - SCOPUS:84957047929

VL - 2015-August

SP - 303

EP - 313

BT - Proceedings - 12th Working Conference on Mining Software Repositories, MSR 2015

PB - Institute of Electrical and Electronics Engineers (IEEE)

T2 - 12th Working Conference on Mining Software Repositories, MSR 2015

Y2 - 16 May 2015 through 17 May 2015

ER -

Are bullies more productive? Empirical study of affectiveness vs. issue fixing time

Abstract

Conference

Keywords

Access to Document

Other files and links

Fingerprint

Cite this