Bureaucracy and Personality: Does Employee Ethnicity Matter?

Dennis Gabriel Pepple, Julie Davies, Eleanor Davies

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review


Definitions Bureaucracies are the fabric upon which society is organised. They are the functional arm that implements government programmes and policies. Societies comprise of people from diverse ethnicities. Ethnicity represent various ways of identifying people with respect to their cultural heritage. Personality explains the characteristics that makes an individual unique. Example of such characteristics include the individual’s ethnicity. Background Bureaucracies affect every stage of the existence of an individual: from the stage of birth and in most instances death (hospitals) to the stage of learning and skills development (educational institutions) (Cohen, 1970). Bureaucracies also play a significant role in society as the single largest employer of labour in most countries. In view of the significance of bureaucracies for societal existence, there has been a growing call for such organisations to mirror the society where they operate. This has resulted in more ethnically diverse public sector workforce (Pepple, Davies, & Davies, 2017).
Original languageEnglish
Title of host publicationGlobal Encyclopedia of Public Administration, Public Policy, and Governance
EditorsAli Farazmand
PublisherSpringer Nature
ISBN (Print)978-3-319-20927-2
Publication statusPublished - 1 Jun 2018


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