@inproceedings{955015ef83694d1bb34e1fcfcbe5a0b5,
title = "Business process modelling and visualisation to support e-government decision making: Business/IS alignment",
abstract = "Alignment between business and information systems plays a vital role in the formation of dependent relationships between different departments in a government organization and the process of alignment can be improved by developing an information system (IS) according to the stakeholders{\textquoteright} expectations. However, establishing strong alignment in the context of the eGovernment environment can be difficult. It is widely accepted that business processes in the government environment plays a pivotal role in capturing the details of IS requirements. This paper presents a method of business process modelling through UML which can help to visualise and capture the IS requirements for the system development. A series of UML models have been developed and discussed. A case study on patient visits to a healthcare clinic in the context of eGovernment has been used to validate the models.",
keywords = "Goal modelling, IS requirements, Process modelling and visualisation, Requirements elicitation, UML",
author = "Sulaiman Alfadhel and Shaofeng Liu and Oderanti, {Festus O.}",
note = "{\textcopyright} 2017 Springer-Verlag. The final publication is available at Springer via https://doi.org/10.1007/978-3-319-57487-5_4.; 3rd International Conference on Decision Support System Technology, ICDSST 2017 ; Conference date: 29-05-2017 Through 31-05-2017",
year = "2017",
month = apr,
day = "21",
doi = "10.1007/978-3-319-57487-5_4",
language = "English",
isbn = "9783319574868",
volume = "282",
series = "Lecture Notes in Business Information Processing",
publisher = "Springer Nature Link",
pages = "45--57",
editor = "Isabelle Linden and Shaofeng Liu and Christian Colot",
booktitle = "Decision Support Systems VII. Data, Information and Knowledge Visualization in Decision Support Systems",
address = "Netherlands",
}