Case Study - Leading Co-production: The case of Hertfordshire Fire and Rescue Service's Community Volunteer Scheme

Yassaman Imani, Hans Schlappa

Research output: Chapter in Book/Report/Conference proceedingChapter

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Abstract

This case study illustrates the shifting leadership and control in co-production of preventative services by a voluntary scheme in HFRS (Hertfordshire Fire and Rescue Services). More specifically, it demonstrates how citizen co-producers can exercise some control and lead initiatives despite HFRS’s rigid structure and its command and control culture.

Original languageEnglish
Title of host publicationCo-Production and Co-Creation
Subtitle of host publicationEngaging Citizens in Public Services
EditorsTaco Brandsen, Bram Verschuere, Trui Steen
Place of PublicationNew York and Abingdon
PublisherTaylor & Francis Group
Chapter9.1
Pages109-111
Number of pages3
ISBN (Electronic)9781351792578
ISBN (Print)9781138700116
DOIs
Publication statusPublished - 4 Apr 2018

Publication series

NameRoutledge Critical Studies in Public Management
PublisherRoutledge

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