@inbook{be678ddb7a9c43a9880402476496ae8e,
title = "Case Study - Leading Co-production: The case of Hertfordshire Fire and Rescue Service's Community Volunteer Scheme",
abstract = "This case study illustrates the shifting leadership and control in co-production of preventative services by a voluntary scheme in HFRS (Hertfordshire Fire and Rescue Services). More specifically, it demonstrates how citizen co-producers can exercise some control and lead initiatives despite HFRS{\textquoteright}s rigid structure and its command and control culture.",
author = "Yassaman Imani and Hans Schlappa",
note = "This is an Accepted Manuscript of a book chapter published by Routledge in Co-Production and Co-Creation: Engaging Citizens in Public Services, on 15 March 2018, available online at: https://www.routledge.com/Co-Production-and-Co-Creation-Engaging-Citizens-in-Public-Services/Brandsen-Verschuere-Steen/p/book/9781138700116. Under embargo until 15 September 2019.",
year = "2018",
month = apr,
day = "4",
doi = "10.4324/9781315204956",
language = "English",
isbn = "9781138700116",
series = "Routledge Critical Studies in Public Management",
publisher = "Taylor & Francis Group",
pages = "109--111",
editor = "Taco Brandsen and Bram Verschuere and Trui Steen",
booktitle = "Co-Production and Co-Creation",
address = "United Kingdom",
}