Connecting the dots: Measuring effectiveness and affectiveness in software systems

Marco Ortu, Giuseppe Destefanis, Steve Counsell, Michele Marchesi, Roberto Tonelli

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    1 Citation (Scopus)

    Abstract

    The summary presented in this paper highlights the results obtained in a four-years project aiming at analyzing the development process of software artifacts from two points of view: Effectiveness and Affectiveness. The first attribute is meant to analyze the productivity of the Open Source Communities by measuring the time required to resolve an issue, while the latter provides a novel approach for studying the development process by analyzing the affectiveness expressed by developers in their comments posted during the issue resolution phase. Affectivenes is obtained by measuring Sentiment, Politeness and Emotions.

    Original languageEnglish
    Title of host publicationProceedings - 2017 IEEE/ACM 2nd International Workshop on Emotion Awareness in Software Engineering, SEmotion 2017
    PublisherInstitute of Electrical and Electronics Engineers Inc.
    Pages52-53
    Number of pages2
    ISBN (Electronic)9781538627938
    DOIs
    Publication statusPublished - 28 Jun 2017
    Event2nd IEEE/ACM International Workshop on Emotion Awareness in Software Engineering, SEmotion 2017 - Buenos Aires, Argentina
    Duration: 21 May 2017 → …

    Conference

    Conference2nd IEEE/ACM International Workshop on Emotion Awareness in Software Engineering, SEmotion 2017
    Country/TerritoryArgentina
    CityBuenos Aires
    Period21/05/17 → …

    Keywords

    • affectiveness
    • development process
    • emotions

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