The paper is concerned with the measurement of adaptations in inter-firm supplier-customer relationships. The results of a survey conducted in the UK, and focusing on adaptations in relationships between automotive components suppliers and their customers are reported. This study is then considered in the context of prior quantitative studies of inter-firm adaptations. It is argued that adaptations are real, objective phenomena, which - in principle - could be measured directly. In practice, adaptations have to be measured as managerial perceptions. Implications are drawn for further research into adaptations in supplier-customer relationships.
|Title of host publication
|14th annual IMP Group conference
|Published - 1998