Digitalisation in the UK Service Industries

Anita Sharma

Research output: Book/ReportOther report

58 Downloads (Pure)


This report on 'Digitalisation in the UK Service Industries' is based on empirical evidence, academic and policy insight, paying specific attention to national initiatives and policies. Following guidelines provided by ZSI -Centre for Social Innovation, Austria, the report focuses on three distinct policy clusters: service markets, service labour markets and company strategies and work organisation. It is one of five regional reports (Nordic, South European, Anglo-Saxon, Eastern and Continental European) contributing to a larger ZSI/UNI Europa EC- funded project titled "Shaping industrial relations in a digitalising services industry - challenges and opportunities for social partners"
Original languageEnglish
PublisherZSI Centre for Social Innovation
Number of pages21
Publication statusPublished - 30 Sept 2017


Dive into the research topics of 'Digitalisation in the UK Service Industries'. Together they form a unique fingerprint.

Cite this