Do different types of organizational trust matter to employees' commitment? A case study from Oman

Moaz Gharib, Kamaal Allil, Omar Durrah, Mohammed Alsatouf

Research output: Contribution to journalArticlepeer-review


PURPOSE: Trust is vital to all positive relationships. This empirical study explores the effect of three facets of organisational trust (trust in supervisors, in co-workers and in the organisation) on employee commitment in Salalah Mills Co. in the food industry in the Sultanate of Oman. METHODOLOGY: Data were collected via an online survey sent to all employees working in Salalah Mills Co., Oman. The final sample consisting of 102 responses with a response rate of 54 percent were analysed using multiple regression analysis. RESULTS: The findings revealed that two facets of organisational trust (trust in co-workers and trust in supervisors) were found to have a significant positive effect on employee commitment, while trust in the organisation was found to have no significant effect. PRACTICAL IMPLICATIONS: Trust in supervisors and trust in co-workers directly affect employee commitment. Therefore, managers should consider promoting both of these forms of trust to enhance employee commitment. VALUE: Although previous studies have examined the link between organisational trust and employee commitment, a focus on Oman and the food sector has been particularly rare, so this study offers new insights. The findings will help decision-makers on design strategies and policies to improve employee commitment through trust.

Original languageEnglish
Pages (from-to)885-895
Number of pages11
JournalHuman Systems Management
Issue number6
Publication statusPublished - 2021


  • employee commitment
  • food industry
  • Organisational trust
  • salalah mills co.
  • sultanate of oman


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