Evaluating travel agents' provision of health advice to travellers

G. Lawton; S. Page

doi:10.1016/S0261-5177(96)00104-5

Evaluating travel agents' provision of health advice to travellers

G. Lawton, S. Page

Hertfordshire Business School

Research output: Contribution to journal › Article › peer-review

44 Citations (Scopus)

Abstract

This paper examines the growing interest in the emergent field of travellers' health as evidenced throughout the expanding interdisciplinary literature on travel medicine. It examines the role of travel agents in the tourism distribution channel as the point of sale for tourism products to consumers and argues that the provision of health advice to intending travellers constitutes a major ethical dilemma for a business based on the sale of positive holiday experiences. The paper examines the responses and perceptions from a nationwide survey of travel agents in New Zealand and focuses on the health advice and information associated with outbound travel to Pacific Island destinations. © 1997 Elsevier Science Ltd.

Original language	English
Pages (from-to)	89-104
Number of pages	16
Journal	Tourism Management
Volume	18
Issue number	2
DOIs	https://doi.org/10.1016/S0261-5177(96)00104-5
Publication status	Published - 1 Mar 1997

Keywords

travel agents
health advice
Pacific Islands
travel medicine

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10.1016/S0261-5177(96)00104-5

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AB - This paper examines the growing interest in the emergent field of travellers' health as evidenced throughout the expanding interdisciplinary literature on travel medicine. It examines the role of travel agents in the tourism distribution channel as the point of sale for tourism products to consumers and argues that the provision of health advice to intending travellers constitutes a major ethical dilemma for a business based on the sale of positive holiday experiences. The paper examines the responses and perceptions from a nationwide survey of travel agents in New Zealand and focuses on the health advice and information associated with outbound travel to Pacific Island destinations. © 1997 Elsevier Science Ltd.

KW - travel agents

KW - health advice

KW - Pacific Islands

KW - travel medicine

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JO - Tourism Management

JF - Tourism Management

IS - 2

ER -

Evaluating travel agents' provision of health advice to travellers

Abstract

Keywords

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