Evaluating Trust and Safety in HRI: Practical Issues and Ethical Challenges

Maha Salem, K. Dautenhahn

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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In an effort to increase the acceptance and persuasiveness of socially assistive robots in home and healthcare environments, HRI researchers attempt to identify factors that promote human trust and perceived safety with regard to
robots. Especially in collaborative contexts in which humans are requested to accept information provided by the robot and follow its suggestions, trust plays a crucial role, as it is strongly linked to persuasiveness. As a result, human-
robot trust can directly affect people's willingness to cooperate with the robot, while under- or overreliance could have severe or even dangerous consequences. Problematically, investigating trust and human perceptions of safety in HRI experiments is not a straightforward task and, in light of a
number of ethical concerns and risks, proves quite challenging. This position statement highlights a few of these points based on experiences from HRI practice and raises a few important questions that HRI researchers should consider.
Original languageEnglish
Title of host publication Emerging Policy and Ethics of Human-Robot Interaction
Subtitle of host publicationA Workshop at 10th ACM/IEEE Int Conf on Human-Robot Interaction (HRI 2015)
PublisherACM Press
Number of pages3
Publication statusPublished - Mar 2015
Event10th ACM/IEEE Int Conf on Human-Robot Interaction - Portland, United States
Duration: 2 Mar 2015 → …


Conference10th ACM/IEEE Int Conf on Human-Robot Interaction
Country/TerritoryUnited States
Period2/03/15 → …


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