Getting to know Pepper: Effects of people’s awareness of a robot’s capabilities on their trust in the robot

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Abstract

This work investigates how human awareness about a social robot’s capabilities is related to trusting this robot to handle different tasks. We present a user study that relates knowledge on different quality levels to participant’s ratings of trust. Secondary school pupils were asked to rate their trust in the robot after three types of exposures: a video demonstration, a live interaction, and a programming task. The study revealed that the pupils’ trust is positively affected across different domains after each session, indicating that human users trust a robot more the more awareness about the robot they have.
Original languageEnglish
Title of host publicationProceedings of the 6th International Conference on Human-Agent Interaction
PublisherACM Press
Pages246-252
Number of pages7
ISBN (Electronic)9781450359535
DOIs
Publication statusPublished - 4 Dec 2018
Event6th International Conference on Human-Agent Interaction, HAI 2018 - Southampton, United Kingdom
Duration: 15 Dec 201818 Dec 2018

Conference

Conference6th International Conference on Human-Agent Interaction, HAI 2018
Country/TerritoryUnited Kingdom
CitySouthampton
Period15/12/1818/12/18

Keywords

  • HRI awareness
  • Human-robot interaction
  • Social robotics
  • Trust in robots
  • UK robotics week

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