Identification of Critical Business Processes: A Proposed Novel Approach

Critical Business Processes (CBPs) are processes that are crucial to the financial stability and operations of an organisation. This paper focuses on surveying the literature, while presenting a critical synthesis of the findings of previous studies on CBPs. The paper seeks to extensively and critically review the current literature to understand state-of-the-art methods and key research gap for CBP identification. While this paper targets the process of identifying the gap in literature, it helps in finding out what is needed for mitigating it, motivating the future researches in this area, and pushing the boundary between human and machine interaction in key strategic decisions for organisations along with security implications.