@inproceedings{dbf9025231e24ccb8b0edf97b6e21fa0,
title = "Investigating the Effects of Social Interactive Behaviours of a Robot on People{\textquoteright}s Trust During a Navigation Task",
abstract = "Identifying the roles and the specific social behaviours that evoke human trust towards robots is key for user acceptance. Specially, while performing tasks in the real world, such as navigation or guidance, the predictability of robot motion and predictions of user intentions facilitate interaction. We present a user study in which a humanoid-robot guided participants around a human populated environment, avoiding collisions while following a socially acceptable trajectory. We investigated which behaviours performed by a humanoid robot during a guidance task exhibited better social acceptance by people, and how robot behaviours influence their trust in a robot to safely complete a guiding task. We concluded that in general, people prefer and trust a robot that exhibits social behaviours such as talking and maintaining an appropriate safe distance from obstacles.",
keywords = "Human-robot interaction, Robot companion, Robot social navigation, Social robotics, Trust in robots",
author = "Alessandra Rossi and Fernando Garcia and Maya, {Arturo Cruz} and Kerstin Dautenhahn and Koay, {Kheng Lee} and Walters, {Michael L.} and Pandey, {Amit K.}",
year = "2019",
month = jun,
day = "28",
doi = "10.1007/978-3-030-23807-0_29",
language = "English",
isbn = "9783030238063",
series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",
publisher = "Springer Nature",
pages = "349--361",
editor = "Kaspar Althoefer and Jelizaveta Konstantinova and Ketao Zhang",
booktitle = "Towards Autonomous Robotic Systems - 20th Annual Conference, TAROS 2019, Proceedings",
address = "Netherlands",
note = "20th Annual Conference on Towards Autonomous Robotic Systems, TAROS 2019 ; Conference date: 03-07-2019 Through 05-07-2019",
}