@inproceedings{cdd0e5f250ca4c2e81ce8d443927087b,
title = "Mobile application usability heuristics: Decoupling context-of-use",
abstract = "Context-of-use is a vital consideration when evaluating the usability of mobile applications. Thus, when defining sets of heuristics for the usability evaluation of mobile applications, a common practice has been to include one or more heuristics that consider context-of-use. Yet, most evaluations are conducted within usability labs. Consequently, the aim of this research is to question the utility of attempting to include inherently complex areas of context-of-use within limited sets of mobile application usability heuristics. To address this, a mapping study uncovered six sets of heuristics that can be applied to mobile application usability evaluations. A within-subjects empirical test with six Human-Computer Interaction practitioners evaluated a well-known travel mobile application using three sets of the mapped heuristics. The study found that the common practice of including context-of-use within mobile application usability heuristics is an ineffective approach.",
keywords = "Context-of-use, Heuristic evaluation, Mobile usability",
author = "Ger Joyce and Mariana Lilley and Trevor Barker and Amanda Jefferies",
year = "2017",
month = may,
day = "14",
doi = "10.1007/978-3-319-58634-2_30",
language = "English",
isbn = "9783319586335",
series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",
publisher = "Springer Verlag",
pages = "410--423",
booktitle = "Design, User Experience, and Usability: Theory, Methodology, and Management",
address = "Germany",
note = "6th International Conference on Design, User Experience, and Usability, DUXU 2017, held as part of the 19th International Conference on Human-Computer Interaction, HCI 2017 ; Conference date: 09-07-2017 Through 14-07-2017",
}