Abstract
Online Government products and services should provide benefits to all citizens, but not all of them are attaining the gains. A group that is not obtaining the benefits is the older adults. Such differences have led to a phenomenon known as the digital divide, which is a research gap that researchers are attempting to eliminate. Using this as motivation, this study aims to identify, explain and understand the adoption and use of e-Government services within the older adults of a vicinity in Saudi Arabia. The study uses a quantitative approach that collated data using a survey questionnaire from Hail city households and led to 278 completed replies. Findings depicted that age-based, gender-based and education-based digital divides do exist in Saudi Arabia. The obtained findings provide implications for the existing literature on e-Government adoption, for practitioners and policy makers.
Original language | English |
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Publication status | Published - 4 Jan 2017 |
Event | Hawaii International Conference on System Sciences 50th Anniversary - Hilton Waikoloa Village, 69-425 Waikoloa Beach Drive, Waikoloa, United States Duration: 4 Jan 2017 → 7 Jan 2017 http://shidler.hawaii.edu/events/2017/01/04/hawaii-international-conference-on-system-sciences-50th-anniversary |
Conference
Conference | Hawaii International Conference on System Sciences 50th Anniversary |
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Country/Territory | United States |
City | Waikoloa |
Period | 4/01/17 → 7/01/17 |
Internet address |
Keywords
- Older Adults, E-government, Saudi Arabia, Quantitative, Sample population