Older Adults in Households and e-Government services in Saudi Arabia, Hail City:: A digital Divide Study of Adoption, Use and Diffusion.

Jyoti Choudrie; Adel Alfalah

Older Adults in Households and e-Government services in Saudi Arabia, Hail City: A digital Divide Study of Adoption, Use and Diffusion.

Jyoti Choudrie, Adel Alfalah

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

5 Citations (Scopus)

140 Downloads (Pure)

Abstract

The subjects of ICTs adoption and e-Government services have been widely investigated by researchers. It is an indication of the significant roles that can be brought to individuals and societies by ICTs and e-Government. Enhancing efficiency and effectiveness of governmental services being delivered to citizens (G2C) is the ultimate goal. However, many groups within societies are considered to be benefiting less from e-Government, as they are less receptive to ICTs. This has created a phenomenon known as digital divide. Amongst these groups are the older adults; therefore, this study attempts to detect and explain the challenges existing for elderly when using e-Government services in a developing country of the Middle East, in this case Saudi Arabia. The study uses a quantitative approach in which survey questionnaires will be distributed to households’ residents (50 years old and above) in Hail city. The study will make a positive contribution to the existing literature on e-Government adoption, older adults and related body of knowledge. It will also produce relevant data that can be of assistance to Government policy makers and to the ICT industry.

Original language	English
Title of host publication	Pacific Asia Conference of Information Systems (PACIS) Proceedings
Subtitle of host publication	“IT Governance for Future Society.”
Publisher	association of information systems
ISBN (Print)	9789860491029
Publication status	Published - May 2016
Event	The Pacific Asia Conference on Information Systems (PACIS) 2016: IT Governance for Future Society - Chiayi, Taiwan, Province of China Duration: 27 Jun 2016 → 1 Jul 2016 http://www.pacis2016.org/

Conference

Conference	The Pacific Asia Conference on Information Systems (PACIS) 2016
Abbreviated title	PACIS 2016
Country/Territory	Taiwan, Province of China
City	Chiayi
Period	27/06/16 → 1/07/16
Internet address	http://www.pacis2016.org/

Keywords

ICTs, e-Government, digital divide, older adults, developing countries, Saudi Arabia

Access to Document

FINAL RESEARCH IN PROGRESS PAPER PACIS 090516Accepted author manuscript, 587 KB

http://www.pacis2016.org

Cite this

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title = "Older Adults in Households and e-Government services in Saudi Arabia, Hail City:: A digital Divide Study of Adoption, Use and Diffusion.",

abstract = "The subjects of ICTs adoption and e-Government services have been widely investigated by researchers. It is an indication of the significant roles that can be brought to individuals and societies by ICTs and e-Government. Enhancing efficiency and effectiveness of governmental services being delivered to citizens (G2C) is the ultimate goal. However, many groups within societies are considered to be benefiting less from e-Government, as they are less receptive to ICTs. This has created a phenomenon known as digital divide. Amongst these groups are the older adults; therefore, this study attempts to detect and explain the challenges existing for elderly when using e-Government services in a developing country of the Middle East, in this case Saudi Arabia. The study uses a quantitative approach in which survey questionnaires will be distributed to households{\textquoteright} residents (50 years old and above) in Hail city. The study will make a positive contribution to the existing literature on e-Government adoption, older adults and related body of knowledge. It will also produce relevant data that can be of assistance to Government policy makers and to the ICT industry. ",

keywords = "ICTs, e-Government, digital divide, older adults, developing countries, Saudi Arabia ",

author = "Jyoti Choudrie and Adel Alfalah",

note = "Jyoti Choudrie, and Adel Alfalah, 'Older Adults in Households and e-Government services in Saudi Arabia, Hail City: A digital Divide Study of Adoption, Use and Diffusion', in Proceedings of the Pacific Asia Conference on Information Systems (PACIS) 2016: IT Governance for Future Society, ISBN: 9789860491029. Published by AIS Electronic Library, http://aisel.aisnet.org/pacis2016/. ; The Pacific Asia Conference on Information Systems (PACIS) 2016 : IT Governance for Future Society, PACIS 2016 ; Conference date: 27-06-2016 Through 01-07-2016",

year = "2016",

month = may,

language = "English",

isbn = "9789860491029",

booktitle = "Pacific Asia Conference of Information Systems (PACIS) Proceedings",

publisher = "association of information systems",

url = "http://www.pacis2016.org/",

}

Choudrie, J & Alfalah, A 2016, Older Adults in Households and e-Government services in Saudi Arabia, Hail City: A digital Divide Study of Adoption, Use and Diffusion. in Pacific Asia Conference of Information Systems (PACIS) Proceedings: “IT Governance for Future Society.” . association of information systems, The Pacific Asia Conference on Information Systems (PACIS) 2016, Chiayi, Taiwan, Province of China, 27/06/16. <http://www.pacis2016.org>

Older Adults in Households and e-Government services in Saudi Arabia, Hail City: A digital Divide Study of Adoption, Use and Diffusion. / Choudrie, Jyoti; Alfalah, Adel.
Pacific Asia Conference of Information Systems (PACIS) Proceedings: “IT Governance for Future Society.” . association of information systems, 2016.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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N1 - Jyoti Choudrie, and Adel Alfalah, 'Older Adults in Households and e-Government services in Saudi Arabia, Hail City: A digital Divide Study of Adoption, Use and Diffusion', in Proceedings of the Pacific Asia Conference on Information Systems (PACIS) 2016: IT Governance for Future Society, ISBN: 9789860491029. Published by AIS Electronic Library, http://aisel.aisnet.org/pacis2016/.

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AB - The subjects of ICTs adoption and e-Government services have been widely investigated by researchers. It is an indication of the significant roles that can be brought to individuals and societies by ICTs and e-Government. Enhancing efficiency and effectiveness of governmental services being delivered to citizens (G2C) is the ultimate goal. However, many groups within societies are considered to be benefiting less from e-Government, as they are less receptive to ICTs. This has created a phenomenon known as digital divide. Amongst these groups are the older adults; therefore, this study attempts to detect and explain the challenges existing for elderly when using e-Government services in a developing country of the Middle East, in this case Saudi Arabia. The study uses a quantitative approach in which survey questionnaires will be distributed to households’ residents (50 years old and above) in Hail city. The study will make a positive contribution to the existing literature on e-Government adoption, older adults and related body of knowledge. It will also produce relevant data that can be of assistance to Government policy makers and to the ICT industry.

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