Patient and carer experience of obtaining regular prescribed medication for chronic disease in the English National Health Service: a qualitative study

Patricia Wilson, Neha Kataria, Elaine McNeilly

Research output: Contribution to journalArticlepeer-review

19 Citations (Scopus)
48 Downloads (Pure)

Abstract

The increasing burden of chronic disease is recognised globally. Within the English National Health Service, patients with chronic disease comprise of half of all consultations in primary care, and 70% of inpatient bed days. The cost of prescribing long-term medications for those with physical chronic diseases is rising and there is a drive to reduce medicine wastage and costs. While current policies in England are focused on the latter, there has been little previous research on patient experience of ordering and obtaining regular medication for their chronic disease. This paper presents findings from England of a qualitative study and survey of patients and their carers’ experiences of community and primary care based services for physical chronic diseases. Although not the primary focus of the study, the results highlighted particular issues around service delivery of repeat prescriptions
Original languageEnglish
Article number192
Number of pages11
JournalBMC Health Services Research
Volume13
DOIs
Publication statusPublished - May 2013

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