Professionalism, Payment by Results and the probation service: A qualitative study of the impact of marketisation on professional autonomy

Matt Tidmarsh

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Abstract

This article utilises Foucauldian understandings of the sociology of the professions to explore how marketising reforms to probation services in England and Wales, and the implementation of a ‘Payment by Results’ (PbR) mechanism in particular, have impacted professional autonomy. Drawing on an ethnographic study of a probation office within a privately-owned Community Rehabilitation Company, it argues that an inability to control the socio-economic organisation of probation work has rendered the service susceptible to challenges to autonomy over technique. PbR was proffered as a means to restore practitioner discretion; however, the article demonstrates that probation staff have been compelled to economise their autonomy, adapting their conduct to conform to market-related forms of accountability. In this sense, it presents the Transforming Rehabilitation reforms to probation as a case study of the impact of marketisation on the autonomy of practitioners working within a public sector profession.
Original languageEnglish
Pages (from-to)999-1168
Number of pages21
JournalWork, Employment and Society
Volume36
Issue number6
Early online date24 Apr 2021
DOIs
Publication statusPublished - 31 Dec 2022

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