Retaining professional workers: What makes them stay

Christeen George

Research output: Contribution to journalArticlepeer-review

38 Citations (Scopus)


The design of the study was cross-sectional. A number of factors important for the retention of professional workers were identified from the literature. A 19 item “retention scale” was developed based on the identified retention factors and their characteristics. It was proposed that the retention factors could be divided into two levels: organisational and job. The retention scale was completed by 138 workers form the UK site of a multinational Marketing company. The reliability of the scale was assessed using Cronbach’s α and was found to be 0.80.

Original languageEnglish
Pages (from-to)102-121
Number of pages21
JournalEmployee Relations
Issue number1
Early online date5 Jan 2015
Publication statusPublished - 2015


  • Retention, employees, psychological contracts


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