Technostress: Exploring and understanding its duality through the experiences of individuals working in organizations

Carolina  F. Castro Rodriguez; Jyoti Choudrie

Technostress: Exploring and understanding its duality through the experiences of individuals working in organizations

Carolina F. Castro Rodriguez, Jyoti Choudrie

Research output: Contribution to conference › Paper › peer-review

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Abstract

The hyper-connected work environment of the 21st century poses significant challenges, such as technostress, which is stress caused by the use of ICTs. Although this condition can have detrimentalconsequences for individuals’ well-being and organizational outcomes, some important dimensions ofthe phenomenon remain largely unexplored. Such is the case with techno-eustress, which is positivestress experienced when using ICTs, and the focus of this research. This led to forming the aim: Toexplore, understand and explain the management of technostress in organizations. To address this aim,a qualitative approach that uses interpretivism and the themes of trust, resistance to change andorganizational culture will be employed for this study. For the practical application of this aim, acomparative case study of two organizations in the UK and Ireland will be used. The implication of thisstudy for academia and industry are also included in this paper.

Original language	English
Publication status	Published - 29 Apr 2020
Event	UK Academy for Information Systems International Conference: UKAIS Conference 2020 - Online Duration: 29 Apr 2020 → 29 Apr 2020 Conference number: 25 https://www.ukais.org/event-3355354

Conference

Conference	UK Academy for Information Systems International Conference
Abbreviated title	UKAIS
Period	29/04/20 → 29/04/20
Internet address	https://www.ukais.org/event-3355354

Keywords

Technostress, Techno-Eustress, Interpretivism, Trust, Resistance to Change, Organizational Culture

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Technostress - UKAIS_2020_paper_22.pdf - ACCEPTED - 05.02.2020
© 2020 The Author(s). This an open access work distributed under the terms of the Creative Commons Attribution Licence (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted reuse, distribution, and reproduction in any medium, provided the original work is properly cited.
Accepted author manuscript, 312 KBLicence: CC BY

Cite this

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title = "Technostress: Exploring and understanding its duality through the experiences of individuals working in organizations",

abstract = "The hyper-connected work environment of the 21st century poses significant challenges, such as technostress, which is stress caused by the use of ICTs. Although this condition can have detrimentalconsequences for individuals{\textquoteright} well-being and organizational outcomes, some important dimensions ofthe phenomenon remain largely unexplored. Such is the case with techno-eustress, which is positivestress experienced when using ICTs, and the focus of this research. This led to forming the aim: Toexplore, understand and explain the management of technostress in organizations. To address this aim,a qualitative approach that uses interpretivism and the themes of trust, resistance to change andorganizational culture will be employed for this study. For the practical application of this aim, acomparative case study of two organizations in the UK and Ireland will be used. The implication of thisstudy for academia and industry are also included in this paper.",

keywords = "Technostress, Techno-Eustress, Interpretivism, Trust, Resistance to Change, Organizational Culture",

author = "{F. Castro Rodriguez}, Carolina and Jyoti Choudrie",

note = "{\textcopyright} 2020 The Author(s). This an open access work distributed under the terms of the Creative Commons Attribution Licence (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted reuse, distribution, and reproduction in any medium, provided the original work is properly cited.; UK Academy for Information Systems International Conference : UKAIS Conference 2020, UKAIS ; Conference date: 29-04-2020 Through 29-04-2020",

year = "2020",

month = apr,

day = "29",

language = "English",

url = "https://www.ukais.org/event-3355354",

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TY - CONF

T1 - Technostress: Exploring and understanding its duality through the experiences of individuals working in organizations

AU - F. Castro Rodriguez, Carolina

AU - Choudrie, Jyoti

N1 - Conference code: 25

PY - 2020/4/29

Y1 - 2020/4/29

N2 - The hyper-connected work environment of the 21st century poses significant challenges, such as technostress, which is stress caused by the use of ICTs. Although this condition can have detrimentalconsequences for individuals’ well-being and organizational outcomes, some important dimensions ofthe phenomenon remain largely unexplored. Such is the case with techno-eustress, which is positivestress experienced when using ICTs, and the focus of this research. This led to forming the aim: Toexplore, understand and explain the management of technostress in organizations. To address this aim,a qualitative approach that uses interpretivism and the themes of trust, resistance to change andorganizational culture will be employed for this study. For the practical application of this aim, acomparative case study of two organizations in the UK and Ireland will be used. The implication of thisstudy for academia and industry are also included in this paper.

AB - The hyper-connected work environment of the 21st century poses significant challenges, such as technostress, which is stress caused by the use of ICTs. Although this condition can have detrimentalconsequences for individuals’ well-being and organizational outcomes, some important dimensions ofthe phenomenon remain largely unexplored. Such is the case with techno-eustress, which is positivestress experienced when using ICTs, and the focus of this research. This led to forming the aim: Toexplore, understand and explain the management of technostress in organizations. To address this aim,a qualitative approach that uses interpretivism and the themes of trust, resistance to change andorganizational culture will be employed for this study. For the practical application of this aim, acomparative case study of two organizations in the UK and Ireland will be used. The implication of thisstudy for academia and industry are also included in this paper.

KW - Technostress, Techno-Eustress, Interpretivism, Trust, Resistance to Change, Organizational Culture

UR - https://www.ukais.org/https/ebusiness.ncl.ac.uk/ukais/index.php

M3 - Paper

T2 - UK Academy for Information Systems International Conference

Y2 - 29 April 2020 through 29 April 2020

ER -

Technostress: Exploring and understanding its duality through the experiences of individuals working in organizations

Abstract

Conference

Keywords

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