Telephone Consultations and Triage Systems: effects on health care use and patient satisfaction

Frances Bunn; G. Byrne; S. Kendall

Telephone Consultations and Triage Systems: effects on health care use and patient satisfaction

Frances Bunn, G. Byrne, S. Kendall

Centre for Research in Public Health and Community Care

Research output: Contribution to journal › Article › peer-review

146 Citations (Scopus)

Original language	English
Pages (from-to)	956-961
Journal	British Journal of General Practice
Volume	55
Issue number	521
Publication status	Published - 2005

Cite this

@article{d7b8ab6c061540b593c51157aa3d11df,

title = "Telephone Consultations and Triage Systems: effects on health care use and patient satisfaction",

author = "Frances Bunn and G. Byrne and S. Kendall",

note = "Original article can be found at: http://www.rcgp.org.uk/publications/bjgp.aspx Copyright Royal College of General Practitioners [Full text of this article is not available in the UHRA]",

year = "2005",

language = "English",

volume = "55",

pages = "956--961",

journal = "British Journal of General Practice",

issn = "0960-1643",

publisher = "Royal College of General Practitioners",

number = "521",

}

TY - JOUR

T1 - Telephone Consultations and Triage Systems

T2 - effects on health care use and patient satisfaction

AU - Bunn, Frances

AU - Byrne, G.

AU - Kendall, S.

N1 - Original article can be found at: http://www.rcgp.org.uk/publications/bjgp.aspx Copyright Royal College of General Practitioners [Full text of this article is not available in the UHRA]

PY - 2005

Y1 - 2005

M3 - Article

SN - 0960-1643

VL - 55

SP - 956

EP - 961

JO - British Journal of General Practice

JF - British Journal of General Practice

IS - 521

ER -