Paper uses research evidence to critique current policy and practice concerning the education of tenant representatives involved in the development of housing stock transfer proposals. It then offers a series of recommendations to policymakers and administrators to improve the effectiveness of tenant education in complex and contested processes of public service reform.
|Publisher||Building and Social Housing Foundation|
|Number of pages||21|
|Publication status||Published - 2012|
- tenant involvement
- housing stock transfers
- tenant education
- user involvement