The effects of emotional dissonance and quality of work life perceptions on absenteeism and turnover intentions among Turkish call center employees

Ela Unler, Duysal Askun

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)2515-2519
JournalProcedia-Social and Behavioral Scineces
Publication statusPublished - 2011

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