Original language | English |
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Pages (from-to) | 2515-2519 |
Journal | Procedia-Social and Behavioral Scineces |
Publication status | Published - 2011 |
The effects of emotional dissonance and quality of work life perceptions on absenteeism and turnover intentions among Turkish call center employees
Ela Unler, Duysal Askun
Research output: Contribution to journal › Article › peer-review