The effects of emotional dissonance and quality of work life perceptions on absenteeism and turnover intentions among Turkish call center employees

Ela Unler; Duysal Askun

The effects of emotional dissonance and quality of work life perceptions on absenteeism and turnover intentions among Turkish call center employees

Ela Unler
, Duysal Askun

Research output: Contribution to journal › Article › peer-review

22 Citations (Scopus)

Original language	English
Pages (from-to)	2515-2519
Journal	Procedia-Social and Behavioral Scineces
Publication status	Published - 2011

Cite this

@article{a7656632e0a3441bb7642b8019a96e53,

title = "The effects of emotional dissonance and quality of work life perceptions on absenteeism and turnover intentions among Turkish call center employees",

author = "Ela Unler and Duysal Askun",

year = "2011",

language = "English",

pages = "2515--2519",

journal = "Procedia-Social and Behavioral Scineces",

issn = "1877-0428",

publisher = "Elsevier",

}