| Original language | English |
|---|---|
| Pages (from-to) | 2515-2519 |
| Journal | Procedia-Social and Behavioral Scineces |
| Publication status | Published - 2011 |
The effects of emotional dissonance and quality of work life perceptions on absenteeism and turnover intentions among Turkish call center employees
Ela Unler, Duysal Askun
Research output: Contribution to journal › Article › peer-review
22
Citations
(Scopus)