The Impact of Social Information System Governance, Utilization and Capabilities on Absorptive Capacity and Innovation: A Case of Austrian SMEs

Everist Limaj, Edward Bernroider, Jyoti Choudrie

Research output: Contribution to journalArticlepeer-review

40 Citations (Scopus)
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Abstract

The study aims to understand the influence of social information systems (SIS) on absorptive capacity (AC) and innovation in Austrian small and medium-sized enterprises (SMEs). For this purpose, a framework was developed and empirically tested using a nationwide, mixed-mode survey on a random sample of 138 SMEs of knowledge-intensive industries. The results show that the backbone of SIS utilization is SIS governance. SIS capabilities mediate the positive effects of SIS utilization on AC components, which build on each other and mediate the positive effects of SIS capabilities on innovation. Our findings provide a number of useful implications for research and industry.
Original languageEnglish
Pages (from-to)380-397
Number of pages18
JournalInformation & Management
Volume53
Issue number3
Early online date31 Dec 2015
DOIs
Publication statusPublished - 1 Apr 2016

Keywords

  • Social information systems; Absorptive capacity; Innovation; Dynamic capabilities; Empirical survey

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