The impact of strategic flexibility on the performance of private banks during the crisis in Syria

Dynamism is an important matter in the strategy and an essential challenge for organizations to adopt with a war crisis. This study aims to investigate how strategic flexibility can improve the private banks' performance during a war crisis in Syria. It examined the effect of strategic flexibility with four sub-dimensions on bank performance through a survey data collected from 50 top-level managers working in five private banks in Syria. This study finds a significant relationship between strategic flexibility and the performance of operations and the ability to face crisis. It also finds a significant effect of strategic flexibility on bank performance. These findings add valued insights of the strategic flexibility and bank performance research by testing them in the war context.