The practice of complexity: Review, change and service improvement in an NHS department

C. Mowles, A. van der Gaag, J. Fox

Research output: Contribution to journalArticlepeer-review

20 Citations (Scopus)
115 Downloads (Pure)

Abstract

Purpose – In the last five years more and more scholars have drawn on insights from the complexity sciences as a way of understanding the process of managing and organising in the NHS differently. This paper aims to describe working methods derived from the theory of complex responsive processes, a more radical interpretation of these insights, used by a consultancy team in one NHS setting.
Original languageEnglish
Pages (from-to)127-144
JournalJournal of Health Organization and Management
Volume24
Issue number2
DOIs
Publication statusPublished - 2010

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