The Price of silence, isolation, and cynicism: The impact on occupational frustration

Omar Durrah, Wafa Rashid Alalyani, Kamaal Allil, Ayman Al Shehab, Shooq Al Rawas, Ali Hubais, Souzan Hannawi

Research output: Contribution to journalArticlepeer-review


In today's competitive business landscape, organisational dynamics like silence, isolation, and cynicism deeply influence employee well-being. Understanding these is vital in the private sector for a productive and harmonious workplace. This study examined the impact of organisational silence (OS), organisational isolation (OI), and organisational cynicism (OC) on occupational frustration (OF) among private sector employees in Oman. A survey was conducted, and the collected data were analysed using structural equation modelling (SEM) with SmartPLS software. The final sample size included 390 participants. The results indicated that OI and OC were significant predictors of, while OS did not show a significant impact. The findings suggest that decreasing OI and OC in the workplace can contribute to a decrease in OF among employees. The study provides recommendations for organizations to improve their policies and work practices to alleviate occupational frustration among their employees. This research highlights the importance of addressing organisational factors to enhance employee well-being and job satisfaction in the workplace.

Original languageEnglish
Article numbere22278
Issue number11
Publication statusPublished - Nov 2023


  • Occupational frustration
  • Oman
  • Organisational cynicism
  • Organisational isolation
  • organisational silence
  • Private sector


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