Threat Analysis of Software Agents in Online Banking and Payments

Tamsanqa Ngalo, Hannan Xiao, Bruce Christianson, Ying Zhang

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Abstract

Software agents are the delegated subcontractors essential to connect the end-user to the bank and payment providers in a distributed service offering. This paper evaluates the key role that the different software agent types play to facilitate collaboration between clients and banks to perform online transactions. It highlights the threats and imminent risks that these software agents introduce in the chain as well as how these threats affect the trust relationship between principals. The discussed threats and resulting risks suggest vulnerabilities in the current software agent model which are beyond the bank and end user’s control. Both principals, the client and the service provider, are open to potential legal, security, quality of service, confidentiality and privacy compromises which influence the overarching trust relationship. There is resounding literature to illustrate advances that have been made to address the exposed challenges. However, a gap of misfortune remains where the software agent can act on its own accord exposing the contracting principals to internal and externally engineered threats thus tainting the trust relationship between these parties.
Original languageEnglish
Title of host publication2018 IEEE 16th International Conference on Dependable, Autonomic and Secure Computing (DASC 2018)
Place of PublicationAthens, Greece
PublisherInstitute of Electrical and Electronics Engineers (IEEE)
Pages716-723
Number of pages8
ISBN (Electronic)9781538675182
ISBN (Print)9781538675199
DOIs
Publication statusPublished - 28 Oct 2018
Event2018 IEEE 16th International Conference on Dependable, Autonomic and Secure Computing (DASC 2018) - Athens, Greece
Duration: 12 Aug 201815 Aug 2018
http://cyber-science.org/2018/dasc/

Conference

Conference2018 IEEE 16th International Conference on Dependable, Autonomic and Secure Computing (DASC 2018)
Country/TerritoryGreece
CityAthens
Period12/08/1815/08/18
Internet address

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