TY - GEN
T1 - Transport and Mobility Decisions of Consumers with Disabilities
AU - Mogaji, Emmanuel
AU - Bosah, Genevieve
AU - Nguyen, Nguyen Phong
N1 - © 2022 The Authors. Journal of Consumer Behaviour published by John Wiley & Sons Ltd. This is an open access article under the terms of the Creative Commons Attribution License, https://creativecommons.org/licenses/by/4.0/
PY - 2022/7/11
Y1 - 2022/7/11
N2 - People with disabilities are the world's largest minority stakeholder group, and they continue to face significant challenges in every aspect of their lives. This study explored the transport and mobility decisions of consumers with disabilities (CWDs) in the context of Nigeria, one of the world's largest developing countries, using the conservation of resources theory and the intersection of travel decisions, disability and country context regarding consumer behaviour. A total of 32 individuals with varying disabilities were interviewed. A thematic analysis of qualitative data revealed that CWDs make travel decisions based on their ability, as well as the availability, accessibility, affordability and reliability of different modes of transport. This study presents a conceptual framework illustrating the transport and mobility decisions of CWDs and highlights practical implications for various stakeholders.
AB - People with disabilities are the world's largest minority stakeholder group, and they continue to face significant challenges in every aspect of their lives. This study explored the transport and mobility decisions of consumers with disabilities (CWDs) in the context of Nigeria, one of the world's largest developing countries, using the conservation of resources theory and the intersection of travel decisions, disability and country context regarding consumer behaviour. A total of 32 individuals with varying disabilities were interviewed. A thematic analysis of qualitative data revealed that CWDs make travel decisions based on their ability, as well as the availability, accessibility, affordability and reliability of different modes of transport. This study presents a conceptual framework illustrating the transport and mobility decisions of CWDs and highlights practical implications for various stakeholders.
KW - consumers with disabilities, consumers, disability, consumer behaviour,transport, mobility, Nigeria
UR - http://www.scopus.com/inward/record.url?scp=85133679315&partnerID=8YFLogxK
U2 - 10.1002/cb.2089
DO - 10.1002/cb.2089
M3 - Article
SN - 1479-1838
JO - Journal of Consumer Behaviour: An International Research Review
JF - Journal of Consumer Behaviour: An International Research Review
ER -