UPQM: a framework for developing a small business IS/IT strategy

J. Bennett, P. Hinton, C. Tagg

    Research output: Book/ReportOther report

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    Abstract

    UPQM has been developed from Process Quality Management (PQM) to meet the needs of small businesses and small business units in preparing an IS/IT strategy. The process is led by a facilitator who may be external or from within the organisation.
    Original languageEnglish
    PublisherUniversity of Hertfordshire
    Publication statusPublished - 1995

    Publication series

    NameUH Computer Science Technical Report
    PublisherUniversity of Hertfordshire
    Volume214

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