Abstract
UPQM has been developed from Process Quality Management (PQM) to meet the needs of small businesses and small business units in preparing an IS/IT strategy. The process is led by a facilitator who may be external or from within the organisation.
| Original language | English |
|---|---|
| Publisher | University of Hertfordshire |
| Publication status | Published - 1995 |
Publication series
| Name | UH Computer Science Technical Report |
|---|---|
| Publisher | University of Hertfordshire |
| Volume | 214 |
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