Users needs for collaborative management in emergency information systems

Teresa Onorati; Alessio Malizia; Paloma Díaz; Ignacio Aedo

Users needs for collaborative management in emergency information systems

Teresa Onorati, Alessio Malizia, Paloma Díaz, Ignacio Aedo

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

The management of an emergency is a cooperative work that involves people from different areas and different roles. In this paper, we describe an empirical study based on surveys and interviews that have been done with users to study how to improve the collaborative functionalities of an existing system used for cooperating and sharing resources among different Spanish Emergency Management governmental agencies. The goal of the study was to understand how emergency workers cooperate in real emergencies and the kind of tools they are actually using, as well as to identify potential strategies and technologies to improve the level of computer-supported collaboration.

Original language	English
Title of host publication	ICEIS 2009 - 11th International Conference on Enterprise Information Systems, Proceedings
Pages	48-54
Number of pages	7
Volume	HCI
Publication status	Published - 2009
Event	ICEIS 2009 - 11th International Conference on Enterprise Information Systems - Milan, Italy Duration: 6 May 2009 → 10 May 2009

Conference

Conference	ICEIS 2009 - 11th International Conference on Enterprise Information Systems
Country/Territory	Italy
City	Milan
Period	6/05/09 → 10/05/09

Keywords

Computer supported cooperative work
Emergency information system
Human-computer interaction
User need

Cite this

@inproceedings{5d96582341e4454eb607d55b86364d53,

title = "Users needs for collaborative management in emergency information systems",

abstract = "The management of an emergency is a cooperative work that involves people from different areas and different roles. In this paper, we describe an empirical study based on surveys and interviews that have been done with users to study how to improve the collaborative functionalities of an existing system used for cooperating and sharing resources among different Spanish Emergency Management governmental agencies. The goal of the study was to understand how emergency workers cooperate in real emergencies and the kind of tools they are actually using, as well as to identify potential strategies and technologies to improve the level of computer-supported collaboration.",

keywords = "Computer supported cooperative work, Emergency information system, Human-computer interaction, User need",

author = "Teresa Onorati and Alessio Malizia and Paloma D{\'i}az and Ignacio Aedo",

year = "2009",

language = "English",

isbn = "9789898111845",

volume = "HCI",

pages = "48--54",

booktitle = "ICEIS 2009 - 11th International Conference on Enterprise Information Systems, Proceedings",

note = "ICEIS 2009 - 11th International Conference on Enterprise Information Systems ; Conference date: 06-05-2009 Through 10-05-2009",

}

TY - GEN

T1 - Users needs for collaborative management in emergency information systems

AU - Onorati, Teresa

AU - Malizia, Alessio

AU - Díaz, Paloma

AU - Aedo, Ignacio

PY - 2009

Y1 - 2009

N2 - The management of an emergency is a cooperative work that involves people from different areas and different roles. In this paper, we describe an empirical study based on surveys and interviews that have been done with users to study how to improve the collaborative functionalities of an existing system used for cooperating and sharing resources among different Spanish Emergency Management governmental agencies. The goal of the study was to understand how emergency workers cooperate in real emergencies and the kind of tools they are actually using, as well as to identify potential strategies and technologies to improve the level of computer-supported collaboration.

AB - The management of an emergency is a cooperative work that involves people from different areas and different roles. In this paper, we describe an empirical study based on surveys and interviews that have been done with users to study how to improve the collaborative functionalities of an existing system used for cooperating and sharing resources among different Spanish Emergency Management governmental agencies. The goal of the study was to understand how emergency workers cooperate in real emergencies and the kind of tools they are actually using, as well as to identify potential strategies and technologies to improve the level of computer-supported collaboration.

KW - Computer supported cooperative work

KW - Emergency information system

KW - Human-computer interaction

KW - User need

UR - http://www.scopus.com/inward/record.url?scp=74549130090&partnerID=8YFLogxK

M3 - Conference contribution

AN - SCOPUS:74549130090

SN - 9789898111845

VL - HCI

SP - 48

EP - 54

BT - ICEIS 2009 - 11th International Conference on Enterprise Information Systems, Proceedings

T2 - ICEIS 2009 - 11th International Conference on Enterprise Information Systems

Y2 - 6 May 2009 through 10 May 2009

ER -

Users needs for collaborative management in emergency information systems

Abstract

Conference

Keywords

Other files and links

Fingerprint

Cite this